The standard for customer experience is a moving target. Salesforce can help you keep up with the tech giants. If you’re ready to build meaningful connections with customers both in-store and online, you’ve come to the right place.
S-Sources:
https://www.forbes.com/sites/blakemorgan/2020/02/18/50-stats-showing-the-power-of-personalization/?sh=36ce03a12a94
https://www.salesforce.com/news/stories/state-of-the-connected-customer-report-outlines-changing-standards-for-customer-engagement/
https://www.salesforce.com/blog/what-are-data-silos/
We set up Marketing Cloud products like Personalization, Journey Builder, Email Studio, Automation Studio and more.
We connect MC with Commerce Cloud and data sources like Sales & Service Cloud, CDP, MuleSoft, OMS etc.
We configure your customer service workflows and unify service requests from across various channels.
We help you manage key account sales by configuring Sales Cloud to your team’s specific needs.
Your complete guide to building a modern tech stack. Get human-speak definitions for technologies like CDP, Data Warehouse and more.