Technical Project Manager (Salesforce)

About the Company - Accelerize 360 is a premier Salesforce.com partner with a 4.8/5.0 Customer Satisfaction rating providing implementation services to Salesforce.com customers.

About the Role - The A360 Sr Project Manager is core to delivering successful Salesforce projects & results to our external clients & will manage our internal project team members to drive Accelerize 360’s client projects forward to a successful Go Live. Our Sr Project Managers will also play a crucial role in supporting defining, implementing and enforcing Project Management standards & PMO within our professional services organization.

Responsibilities -

• Drive projects on a hybrid agile methodology with focus on agile based release planning, user story grooming, user story estimations, sprint stand-ups & retrospectives, and release deployment
• Facilitate project management functions including but not limited to scheduling, resource management, budgets, project margin, compliance, project hours approval & timeline
• Exercise project control to efficiently manage task completion, contain scope and execute change requests as necessary, and identify and mitigate risks to the project
• Guide the organization in PM best practices and mentor junior level PM’s
• Deliver project tasks throughout the project lifecycle such as:
• Create project plans and schedule, manage and update throughout the project
• Manage & monitor ongoing work on user stories in a variety of applications including JIRA
• Create & manage a Workforce Breakdown Structure (WBS) & resource planning /schedules
• Monitor weekly/hourly project burn, track all utilization, update and manage accurate utilization, and manage capacity to keep team efficiently staffed
• Create & send status update reports
• Serve as the primary project and escalation contact as it pertains to budget, timeline and scope management
• Participate and lead recurring project management and Scrum meetings as needed
• Submit and review project weekly check ins
• Manage project risk (track RAID log) and communicate anticipated risks to project stakeholders

Additional Project Duties:

• Meeting prep (agenda, logistics, resource assignment)
• Communicate action items and and next steps, post meeting
• Partner with project leadership to Establish sprint schedules
• Create sprint summary reports
• Establish deployment plan (schedule, sequence)
• Provide end to end Project Oversight
• Review/complete project set up and go live checklists
• Reviews and approves invoices, auditing for any rate mistakes, hours mistakes, misuse of terms, or any similar errors
• Create & update project and resource forecasts
• Review SOWs and Change Orders, collaborating with a Portfolio Director and Sales as appropriate
• Manage and delegate work to the project team to ensure team meets all timelines
• Manage conflicts with both internal and external teams and seek satisfactory resolutions

Qualifications -

• 5+ years of implementing software technology solutions as a Project Manager
• 3+ Years working in the Salesforce ecosystem, preferably in the Salesforce partner ecosystem 2+ years of Agile (or Agile/Waterfall Hybrid) experience as a project or program leader
• 4+ years of experience working for a professional services or consulting firm delivering projects to external customers
• Demonstrated project leadership skills, with direct responsibility for managing project teams budget and schedule
• Strong customer-facing communication and interpersonal skills with the ability to support complex engagements
• Proven history of delivering high quality results on schedule and within budget
• Successfully manage and communicate with a remote distributed team
• Willing to adapt to hours of work in non-traditional business hours pending project needs
• Willingness to work US Eastern time zone hours
• Full time resident in US

* Strong preference for experience in the Salesforce ecosystem, preferably with a Salesforce partner firm or other hands on experience with Salesforce.com

Required Skills -

• Effective in juggling multiple fast-paced engagements
• Establish a trusted partner relationship with A360's customers
• Exemplary verbal & written communications skills with external clients at all levels including executives and CxO's
• Translate project objectives into achievable timelines
• Utilize a hybrid Agile Scrum methodology
• Ensure the client achieves value from their Salesforce investment
• Understand client businesses, overall goals, objectives, pain points, areas of opportunity, the definition of success, etc.
• Seek a clear understanding of how success will be measured in the engagement

Preferred Skills -

• Incredibly curious
• Love to deep dive and understand problems from every angle
• Believer in asking why
• Constantly search for improvement
• Clear and concise communication

Benefits -

• Professional growth opportunities and Salesforce certification reimbursements
• Remote culture with team members spread across three countries
• Complex and exciting projects with companies you recognize
• 10 days PTO, 11 federal holidays and 3 additional floating holidays
• Medical, dental and vision benefits
• STD & LTD
• 401k with employer match

Equal Opportunity Statement -

Accelerize 360 is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Accelerize 360 is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hr@accelerize360.com.